Helicon Soft Forum

Hi!

Really strange behavior happening. On my macbook pro, I am able to open the Nikon D810 files and process them with HF 6.7.1 and output as a dng. I copied the images over to my workstation (imac running 10.13.2 with nvidia card in akitio node) with HF 6.7.2 pro.

Can't touch the DNG. Says failed to load. When I open the raw developer settings, when I select Raw-InDng Out loader it syas "Error Loading Image: DNG exception loading image: error code 100008.

OS Raw Converter and Builtin Dcraw both work. But I can't output a dng for extra special edits.

What's going on?

You need to install new Adobe DNG Converter: http://www.heliconsoft.com/adobedng/
and setup the path to DNG Converter in Helicon Focus menu "Edit / Preferences... / Integration". In the RAW development settings under Source image list select RAW-in-DNG-out loader codec.

Thank you. I actually figured that out right after I posted my question but didn't get a chance to update my post.

I appreciate your quick tech support, tho!

Best,

Matt