Search found 5 matches

by constable
17.10.2010 15:33
Forum: Helicon Focus: Support
Topic: Focus Won't Run Since Switch to Intel Mac
Replies: 2
Views: 3684

Re: Focus Won't Run Since Switch to Intel Mac

George

is it this issue?

http://www.heliconsoft.com/forum/viewto ... =10&t=2033


I thought it was a 10.6.x/Intel problem originally

Ed
by constable
10.06.2010 08:49
Forum: Helicon Focus: Support
Topic: Black picture as result
Replies: 14
Views: 24059

Re: The culprit identified

Dear all,

In my case, the guilty program is CleanMyMac. This attempts to do exactly what Stas says ... it tries to remove redundant system architectures.
If you use Helicon Focus and want to continue using it, do not use CleanMyMac ... at least not at the default settings.

Thanks for finding the ...
by constable
08.06.2010 09:11
Forum: Helicon Focus: Support
Topic: Black picture as result
Replies: 14
Views: 24059

Re: Black picture as result

Stas

Here is the exact error message

Brightness of images varies by more than 27602.8%. You may get better result by using manual exposure settings on your camera and stable lighting.

I also tried saving jpg and jp2 without any metadata. That doesn't help either.

And an update .. after the 4th ...
by constable
08.06.2010 08:53
Forum: Helicon Focus: Support
Topic: Black picture as result
Replies: 14
Views: 24059

Re: Black picture as result

Dear Stas,

OK ... a bit more information for you. For me the effect is reproducible across platforms (MacPro and MacBook Pro) running OS X 10.6.3. It happens in 32 and 64 bit mode.

Deleting the plist (and the com.HeliconCo.HeliconFocus.plist and com.heliconsoft.Helicon3DViewer.LSSharedFileList ...
by constable
06.06.2010 15:18
Forum: Helicon Focus: Support
Topic: Black picture as result
Replies: 14
Views: 24059

Re: Black picture as result

Stas,

Is there any fix for this one yet? It really makes Helicon Focus non-useable on the Macintosh.

Otherwise, thanks to everyone for a great product that worked really well

Ed