Search found 12 matches

by Rayban
02.10.2026 17:33
Forum: Helicon Focus: Macro
Topic: Cognisys and Stackshot 3X
Replies: 2
Views: 174

Re: Cognisys and Stackshot 3X

Thank you Catherine!
Older version works fine!
by Rayban
02.10.2026 15:50
Forum: Helicon Focus: Macro
Topic: Cognisys and Stackshot 3X
Replies: 2
Views: 174

Cognisys and Stackshot 3X

Hi.
What could be the problem? I can't get the rail to move—neither forward nor backward—using the Helicon Remote software. The live view image appears, the camera fires, and everything else seems to be working normally. The only issue is that I cannot get the StackShot rail to move via the software ...
by Rayban
05.05.2026 17:48
Forum: Helicon Focus: Support
Topic: Notification when saving
Replies: 1
Views: 587

Notification when saving

Hi. What is the reason for the warning text that appears when I save a stacked image in tif format?

"Save image
Failed to write image metadata: C:/AAArode/Temp/
AO0A7393.CR3: The file contains data of an unknown image type
Last error: 0"

Windows 11 and canon r6 mk2 raw file
Helicon Focus 8.3.1.1 ...
by Rayban
26.05.2023 16:59
Forum: Helicon Focus: Support
Topic: CR3 error
Replies: 2
Views: 8402

Re: CR3 error

Proplem solved!
Thank you Catherine!
by Rayban
26.05.2023 07:40
Forum: Helicon Focus: Support
Topic: CR3 error
Replies: 2
Views: 8402

CR3 error

Hi!
I got message, when i tried render my cr3 files: "Load Image Error: Failed to create dng file from raw using Adobe Converter"

What's that meaning?

Helicon 8.2.2 and CR3 file (Canon R6M2)

Reino
by Rayban
11.05.2019 21:17
Forum: Helicon Focus: Support
Topic: OpenCL problem
Replies: 2
Views: 4901

Re: OpenCL problem

Here R9 390 and also got error if i use OpenCl.
Helicon 7.5.4
by Rayban
03.04.2019 23:49
Forum: Helicon Focus: Support
Topic: Register Online
Replies: 1
Views: 3194

Register Online

Today i found Helicon Focus noticed me: "Key generation failed. The program can be activated only on 4 computers......"etc!!
I HAVE activate this only 2-computers...My Laptop and table pc.
I HAVE also bought lifetime license.
What is this? Need to answers!
by Rayban
22.11.2018 12:12
Forum: Helicon Remote
Topic: Cable connections Camera and Stackshot
Replies: 4
Views: 5703

Re: Cable connections Camera and Stackshot

Aaahh...of cause. I had it in different port! Me stupid. Thank you.
by Rayban
21.11.2018 19:26
Forum: Helicon Remote
Topic: Cable connections Camera and Stackshot
Replies: 4
Views: 5703

Re: Cable connections Camera and Stackshot

Thank you for cleared. Which kind cable need i between camera and computer? Shoud it be in first head canon 6D compatible (N3) and second head usb?
by Rayban
21.11.2018 01:59
Forum: Helicon Remote
Topic: Cable connections Camera and Stackshot
Replies: 4
Views: 5703

Cable connections Camera and Stackshot

Hi.
Little poblem with newbye! When i connect my Canon 6D and Stackshot with Wifi, Helicon found camera and works fine. If i connect with cable (between Camera and Stackshot) Helicon doesn't find camera? I have tested camera remote socket with other remote control and it works. Device; Canon 6D and ...
by Rayban
17.11.2018 15:56
Forum: Helicon Remote
Topic: Canon and Stackshot
Replies: 2
Views: 3753

Re: Canon and Stackshot

Okei, thanks. Hope that we get wifi support soon.
by Rayban
15.11.2018 23:04
Forum: Helicon Remote
Topic: Canon and Stackshot
Replies: 2
Views: 3753

Canon and Stackshot

Hi.
Can i work without any cable except power? Now i have canon 6D connect Helicon remote (Live view working and camera is visible in camera settings) and Stackshot rail. I am don't sure what to do next? I am also connect Stackshot wifi but cannot run rail? Can i run rail from Helicon Remote?