Search found 11 matches

by KatrinLeoPako
09.09.2023 16:10
Forum: Helicon Focus: Support
Topic: Problem report
Replies: 4
Views: 11516

Re: Problem report

My computer is 3 month brand new. Having M2 chip, has a 32 GB memory, and 1TB hard drive.
I can run at the same time Capture one, PS, Lightroom, Premier Pro, Telegram, Spotify and more softwares, NEVER had a problem with all of this working together at the same time, moreover it flies like crazy ...
by KatrinLeoPako
09.09.2023 12:01
Forum: Helicon Focus: Support
Topic: Problem report
Replies: 4
Views: 11516

Re: Problem report

Answering for that:

"One bit of advice I can give you is to never run more than program that can detect the camera at the same. E. g. Helicon Remote + Photos, Lightroom, Capture One etc. Or Lightroom + Photos, you get the idea. Always connect the camera first, close any pop-ups, close all other ...
by KatrinLeoPako
09.09.2023 04:20
Forum: Helicon Focus: Support
Topic: Problem report
Replies: 4
Views: 11516

Problem report

I've purchased Helicon Focus and Remote. I have a MacBook Pro with an M2 chip, running Ventura 13.4.1.

Every time I try to use your software, my computer encounters issues communicating with it. Other programs get stuck, and sometimes the entire system becomes unresponsive, forcing me to completely ...
by KatrinLeoPako
31.07.2023 07:55
Forum: Helicon Remote
Topic: Terminated abnormally
Replies: 1
Views: 12504

Terminated abnormally

All the time I open the Helicon Remote this pops up
by KatrinLeoPako
18.07.2023 08:01
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps

Oh, I see now. Cuz later I've put separate tiff format. now I've put raw and here it is.
by KatrinLeoPako
16.07.2023 13:38
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps



After processing it with Helicon Focus, it still shows blur spots!

That means even more shots are needed (the DOF is still not estimated correctly). To get the automatic calculation to work properly the calculator needs calibration for your specific setup (body and lens). You can follow the ...
by KatrinLeoPako
06.07.2023 10:18
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps

Also. What I've noticed. I did shots in Capture one. I see all sharp. I put it in Helicon FOCUS. and after rendring it changeв the color in more pale that it was before, plus my subject partly not in focus! But I know that all images I did really sharp and nice.
by KatrinLeoPako
06.07.2023 03:29
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps


At first it sounded like focus didn't move at all, but now that's clearly not the case. Now it sounds like everything works, except the auto-calculated interval between shots is too large. Click the "DOF" button and change the "Correction factor" field from 1.0 to 0.1, that should help.



I've ...
by KatrinLeoPako
05.07.2023 08:54
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps

Thank you. I will try and let you know
by KatrinLeoPako
03.07.2023 10:23
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps

I checked everything and everything is set up as described in instruction. I did another test with different object. The same problem.
Plus my camera can stop working at all after using your soft and I have to shut down and up again. It started after few times using your app.
I have Canon R. It's ...
by KatrinLeoPako
29.06.2023 11:15
Forum: Helicon Remote
Topic: Helicon Remote not going through all focusing steps
Replies: 13
Views: 35083

Re: Helicon Remote not going through all focusing steps

Hello, I had the same problem with my Canon R and 100mm lens. Everything was set up as you described and suggested. However, after a few attempts, I gave up and resorted to manually focusing, which resulted in sharp images. Do you have any other ideas as to why it doesn't want to focus on the entire ...