OK, understood.

Thank you for the support.

I don't quite follow; what is the difference between a slow launch and I quick launch?

This is on a PC.

I did as you suggested but the results are the same. One thing to clarify is I can open Helicon Focus on its own as long as LR Classic is not active and it opens immediately. If I try to open while LR Classic is active OR export from LR Classic, the time to export or open Helicon ...

Whether I am exporting from Lightroom Classic or just opening Helicon Focus on its own, it takes over 1 minute to get anything to happen. Is this just a matter of the application itself or something else? Maybe a setting somewhere that I am not seeing?

I was originally thinking it was an issue ...

Some further information. I connected to my iPad with a tether to try again. Same as with the wi-fi connection, I can select on the first point and lock it to "A". I then move to a point further away, focus in on it and select "B". Same message as before, "Positions A and B should not coincide.

Camera is Canon EOS-R
iPhone 13
New user

I am able to connect via Wi-fi. When I open the app, things seem to work ok until I try to focus on two points. It will allow me to focus on the first point I select whether near or far, but when I try to select a second point, I am told that the two points ...