Thanks for that.
Couldn't find out how to send screenshots showing the problem in the report a bug section on the app, so logged into Helpdesk on website and send a message as a bug report with the necessary images...
Search found 3 matches
- 03.11.2025 20:10
- Forum: Helicon Remote
- Topic: Zoom problems with iPad / iPhone
- Replies: 4
- Views: 356
- 03.11.2025 18:59
- Forum: Helicon Remote
- Topic: Zoom problems with iPad / iPhone
- Replies: 4
- Views: 356
Re: Zoom problems with iPad / iPhone
Thanks for getting back to me.
I'm running very.4.5.7 iOS (Sep 15 2025) registered version on iPhone 16 Pro iOS Version 26.0.1
Should I log a call with support?
I'm running very.4.5.7 iOS (Sep 15 2025) registered version on iPhone 16 Pro iOS Version 26.0.1
Should I log a call with support?
- 03.11.2025 14:41
- Forum: Helicon Remote
- Topic: Zoom problems with iPad / iPhone
- Replies: 4
- Views: 356
Zoom problems with iPad / iPhone
Hi there,
using the iPad or iPhone Helicon Remote app, if I click anywhere on the image to try to zoom in to check focus on a certain area, the zoom always seems to just zoom to x5 in the top left of the picture. I then can't seem to pan around the image, or even zoom out and click on another area ...
using the iPad or iPhone Helicon Remote app, if I click anywhere on the image to try to zoom in to check focus on a certain area, the zoom always seems to just zoom to x5 in the top left of the picture. I then can't seem to pan around the image, or even zoom out and click on another area ...