Search found 3 matches

by derekf
03.11.2025 20:10
Forum: Helicon Remote
Topic: Zoom problems with iPad / iPhone
Replies: 4
Views: 356

Re: Zoom problems with iPad / iPhone

Thanks for that.
Couldn't find out how to send screenshots showing the problem in the report a bug section on the app, so logged into Helpdesk on website and send a message as a bug report with the necessary images...
by derekf
03.11.2025 18:59
Forum: Helicon Remote
Topic: Zoom problems with iPad / iPhone
Replies: 4
Views: 356

Re: Zoom problems with iPad / iPhone

Thanks for getting back to me.

I'm running very.4.5.7 iOS (Sep 15 2025) registered version on iPhone 16 Pro iOS Version 26.0.1

Should I log a call with support?
by derekf
03.11.2025 14:41
Forum: Helicon Remote
Topic: Zoom problems with iPad / iPhone
Replies: 4
Views: 356

Zoom problems with iPad / iPhone

Hi there,

using the iPad or iPhone Helicon Remote app, if I click anywhere on the image to try to zoom in to check focus on a certain area, the zoom always seems to just zoom to x5 in the top left of the picture. I then can't seem to pan around the image, or even zoom out and click on another area ...