"3D Viewer not found" error

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deevodavis
Posts: 4
Joined: 10.04.2013 21:25

"3D Viewer not found" error

Post by deevodavis »

I'm trying to get the 3D Viewer to run (Mac 6.0.2 beta version) and get the error "Helicon 3D viewer not found to open model" when I click on the "Export 3D Model" button on the "Saving" tab. I can't find any way to configure locations. Is this just because it's the Beta version or am I doing something wrong?
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Stas Yatsenko
Posts: 3825
Joined: 06.05.2009 15:05
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Re: "3D Viewer not found" error

Post by Stas Yatsenko »

Yes, this is most probably the bug in the Beta, though it works fine in our environment. I recommend you to use 4.x release or wait for update. We will try to locate and fix this bug.
JohnP
Posts: 3
Joined: 30.04.2013 21:48

Re: "3D Viewer not found" error

Post by JohnP »

Is there an update for Mac 6.0.2? I have the 3D viewer installed and can open a downloaded model (Robberfly). However, when I try to export a 3D model from Helicon focus, I get a "Helicon 3D viewer not found" message.
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Stas Yatsenko
Posts: 3825
Joined: 06.05.2009 15:05
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Re: "3D Viewer not found" error

Post by Stas Yatsenko »

Please try the latest release of Helicon Focus 6 Beta:
http://www.heliconsoft.com/software-downloads/
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