Canon EOS R

General discussions, bugs, support, suggestions
colinj
Posts: 1
Joined: 14.05.2019 12:11

Re: Canon EOS R

Post by colinj » 14.05.2019 12:14

Hi, I'd like to add my name to the list of people who require this camera to be supported. I'm in the process of phasing out my older cameras, and if the EOS R is not supported in the coming months, I will (reluctantly) have to find a different software solution. Thanks.

EOSR_GUY
Posts: 1
Joined: 18.05.2019 06:10

Re: Canon EOS R

Post by EOSR_GUY » 18.05.2019 06:14

This is ridiculous! Do you plan on giving everyone an extension on the one year subscription? It’s taken 8 months for support and I have a one year subscription. This seems entirely way too long to support a new camera.

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Catherine
Posts: 236
Joined: 29.04.2019 22:38

Re: Canon EOS R

Post by Catherine » 20.05.2019 20:49

Unfortunately, we can't say for sure when we will be able to provide a solution for this.

marksimons
Posts: 1
Joined: 31.05.2019 13:30

Re: Canon EOS R

Post by marksimons » 31.05.2019 13:35

Please also add me to the long list of users who'd like Helicon Remote support for this camera.

Chris Raper
Posts: 2
Joined: 05.08.2019 12:55

Re: Canon EOS R

Post by Chris Raper » 05.08.2019 13:11

Hi

I'd just like to clarify what is being investigated? Are you currently unable to trigger the camera shutter and download the images, OR are you unable to remotely control the focus OR both? I'm thinking of buying one of these cameras and I noticed that it has a standard E3 port and USB so I hoped that Helicon Remote could at least do the basics of triggering the camera's shutter and downloading the resulting image?

Thanks
Chris R.

Chris Raper
Posts: 2
Joined: 05.08.2019 12:55

Re: Canon EOS R

Post by Chris Raper » 05.08.2019 15:29

I notice that the EOS RP has the standard USB & E3 trigger ports. Is Helicon Remote completely unable to interface with the camera or can it at least do the basics of triggering the shutter and downloading the images? What can HR do with the EOS RP?

FOLMAN
Posts: 1
Joined: 30.11.2019 04:11

Re: Canon EOS R

Post by FOLMAN » 30.11.2019 04:17

Darn. I purchased Helicon Focus Premium today and specifically chose Premium so I could get Helicon Remote included in the price. And I do appreciate the Black Friday discount! However, total rookie mistake not checking first to see if the EOS R was a supported camera. I had already used Helicon Focus using the export from Lightroom to HF as DNGs and it worked great. SO bummed that Helicon Remote doesn't work with the EOS R. :(

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Catherine
Posts: 236
Joined: 29.04.2019 22:38

Re: Canon EOS R

Post by Catherine » 04.12.2019 15:48

We have a Win beta with support of М50, R/RP, M6 Mk II ready. Please contact us at support@heliconsoft.com if you would like to try it. We'd appreicate your assistance and feedback.

madking426
Posts: 18
Joined: 04.10.2017 03:43

Re: Canon EOS R

Post by madking426 » 06.01.2020 19:21

I guess the development need to speed up a little as the new EOS-Rs is not far away from releasing. Also Mac support is another important issue. Thank you everyone for making it happening!

tamcor3
Posts: 1
Joined: 06.01.2020 23:54

Re: Canon EOS R

Post by tamcor3 » 06.01.2020 23:59

Add me to the list...
Eos R was released in October 2018 ... we are in Jan 2020.
Is it possible to be included in the beta program for windows or Mac?

Thanks

Knipser-Andy
Posts: 2
Joined: 16.01.2020 07:35

Re: Canon EOS R

Post by Knipser-Andy » 16.01.2020 07:40

Is there now a solution for the FB Tube at the EOS R ?

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Catherine
Posts: 236
Joined: 29.04.2019 22:38

Re: Canon EOS R

Post by Catherine » 16.01.2020 16:02

Thanks for your interest and support. Yes, we realize we started working on this late, but it's not just about the EOS R/RP models, it's about other mirrorless Canon cameras of the future, too.
The Mac version will be available alongside the Windows version when our work is done and the official release happens, but for the beta program it's simpler and quicker for us to provide a Windows version. This isn't because development of the Mac one is lagging behind.
tamcor3 wrote:
06.01.2020 23:59
Add me to the list...
Sending you an e-mail with the download link for the Windows beta version.

Charl_o
Posts: 2
Joined: 05.02.2020 19:37

Re: Canon EOS R

Post by Charl_o » 06.02.2020 22:26

Catherine wrote:
16.01.2020 16:02
Thanks for your interest and support. Yes, we realize we started working on this late, but it's not just about the EOS R/RP models, it's about other mirrorless Canon cameras of the future, too.
The Mac version will be available alongside the Windows version when our work is done and the official release happens, but for the beta program it's simpler and quicker for us to provide a Windows version. This isn't because development of the Mac one is lagging behind.
tamcor3 wrote:
06.01.2020 23:59
Add me to the list...
Sending you an e-mail with the download link for the Windows beta version.
Hello Catherine!

I would love to have an RP supported version as well ;)
Thanks in advance!

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