Changing Cache folder not working

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rajhasani
Posts: 3
Joined: 11.07.2023 04:48

Changing Cache folder not working

Post by rajhasani »

I am having issues changing the Cache folder. I've gone into Edit > Preferences > Performance and have changed the Cache folder to a location in my D drive, however it seems to still be using the C drive for caching, even after restarting both the application and the computer:

Image

Here is another image; before rendering, the C drive had 7+ GB free of space, but my renders are failing because the C drive is running out of room during renders/previews:

Image

Is it possible to change the cache location to a different drive? Are there any permissions issues I need to look at on the OS? Thanks for the help!
rajhasani
Posts: 3
Joined: 11.07.2023 04:48

Re: Changing Cache folder not working

Post by rajhasani »

Update: I've attempted to run the application as an administrator which seemed to cache to D: for the preview, but faced another error when rendering.
Last edited by rajhasani on 11.07.2023 05:30, edited 1 time in total.
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Catherine
Posts: 1872
Joined: 29.04.2019 23:38

Re: Changing Cache folder not working

Post by Catherine »

What error?

Changing the cache folder does work as you expect, running as administrator is not required, but you have to restart Helicon Focus after changing the cache folder location.
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