Crashing on any stack

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greenmikey
Posts: 1
Joined: 05.04.2024 23:44

Crashing on any stack

Post by greenmikey »

I am using the trial version of Helicon Focus and trying to create any stack. Unfortunately I crash with an exception each time I try to render anything. I've have done this with and without OpenCL and still get crashes. I would love some troubleshooting ideas.
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Catherine
Posts: 1872
Joined: 29.04.2019 23:38

Re: Crashing on any stack

Post by Catherine »

Please reopen Helicon Focus after a crash and send a bug report (menu - Help - Contact support). It has to be done after it crashed, otherwise we won't get the relevant information.
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