Helicon Remote not changing focus while shooting

[mranguish]

Hello,

I have a problem with the automatic focus change for each step of the focus stacking photo series.
When I start the progress, the focus isn't changing to the next step. At the end I have x photos of the same focus point.

Canon EOS R6 II
Tried lens Canon RF 100mm macro and Sigma 105mm

What I also tried/checked:
-checked that no autofocus function like person/eye tracking is active
-set the lens to full range
-one shot is active
-played with the correction factor

I don't know what I can do further.
Thank you for any help.

[Catherine]

Hello,

Does the focus move when you press the <<< / >>> buttons?
If the lens has a range switch, make sure to set it to full range. Also check in the Helicon Remote preferences - Canon that the step size is set to "Big".

[mranguish]

Hello,
thank you for your reply.

Yes the focus is moving, when I use the buttons.
I already said, that the range is set to full range. I tried step size Big and small.

But I found a solution. When I set the autofocus to manual at the lens, then it's working. But I think that's a bug?

Regards

[Catherine]

Most likely, the MF setting suppresses autofocus being triggered by the camera body, i. e. autofocus is not actually in manual trigger mode. It's not a bug on our end, and only Canon engineers know why their camera does what it does.