Issue - Helicon Focus quit unexpectedly

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pallas
Posts: 2
Joined: 11.04.2025 17:29

Issue - Helicon Focus quit unexpectedly

Post by pallas »

I have been using Helicon Focus for many years and never had any problems, but now I have a "new" MacBook Pro (2023, M2 Max, Ventura 13.7.4) and when I open Helicon Focus, I only get the error message "Helicon Focus quit unexpectedly".

A restart of the computer doesn't solve this.
What's going on?
I have Helicon Focus 8.3.3 installed.
Thanks!
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Catherine
Posts: 1872
Joined: 29.04.2019 23:38

Re: Issue - Helicon Focus quit unexpectedly

Post by Catherine »

Hello, please follow these steps and email the text from the error message to [email protected]
pallas
Posts: 2
Joined: 11.04.2025 17:29

Re: Issue - Helicon Focus quit unexpectedly

Post by pallas »

Solved!

It was Rosetta missing on my Ventura macOS.
I thought it would be installed automatically, but that did not seem to be the case here.
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