Pixel 9a: Difficulty Connecting to Canon 5d iii

[charlesangus]

Seemingly the only way to get Helicon Remote to detect the camera is to connect the cable, then open and close Helicon several times until I see that it opened in landscape mode with all the buttons greyed out. If it opens in portrait mode, it has not and will not connect, and I need to force quit and reopen it any number of times, sometimes ten+. If it connects and I close Helicon (by eg going to recent apps and swiping it away), then the dance resumes - again I must open and close it an indeterminate number of times to reconnect.

The cable is fine, the system sees the camera correctly every time/the whole time. Can eg browse files on camera.

I have closed all other apps, as suggested in another thread, then connected the camera, waited, then attempted to open Helicon. I have tried every combination of order of operations for plugging the cable, turning on the camera, and opening Helicon.

This is not really a feasible procedure to have to go through every time; it is extremely tedious. Did not have this issue with DSLR Controller, but unfortunately it's not around anymore.

This is on a Pixel 9a running Android 15. Helicon Remote is 4.5.5 (latest from app store). Camera is 5d mark III, firmware 1.2.3.

[charlesangus]

Update: updating the phone to the latest Android 16 seems to have improved reliability. Will update if it starts happening again, leaving this here in case it helps someone else with a similar issue.

[charlesangus]

Spoke too soon. It's happening again.