Helicon Focus freezes during retouching on pentax 645d image

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pentax645dguy
Posts: 2
Joined: 17.04.2011 15:42

Helicon Focus freezes during retouching on pentax 645d image

Post by pentax645dguy »

During retouching of pentax 645d images, if I pull the pane scroll bar down, and if the magnification is not 100%, then about 75% of the time, the program will "freeze" while the scroll bar scrolls up on its own. I often work at 30% - 50% magnification, and it is a big problem in that range. If I am low in the frame and scroll up, I don't see the problem. However, if I am high in the frame and scroll down, the problem happens the vast majority of the time. It can take 2-3 minutes to get control of the program, back. This is rendering Helicon Focus unusable for me. Can you help? Thank you.
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Stas Yatsenko
Posts: 3825
Joined: 06.05.2009 15:05
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Re: Helicon Focus freezes during retouching on pentax 645d i

Post by Stas Yatsenko »

We know about this problem and working on it right now. I hope we will have a fix in the next version in several days. Sorry for incovinience.
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