Mac User getting no love

[UserDuser]

I'd be interested in the software if it were for Mac; right now the Beta for Mac crashes immediately. I didn't submit reports, figured it must've been tried by others. I'm using Snow Leopard.

[[email protected]]

fwiw - this program has worked very well for me on Snow Leopard and now on Lion
using a Canon 5D Mark II - what kind of camera are you using?

I would suggest reporting the bug - that is the way to get it fixed

(I have been having some problems with a Canon T3i but the latest beta is getting there)

Scott

[Stas Yatsenko]

Helicon Remote is Mac compatible, we get only a couple of similar reports. Does it crash even if the camera is not connected? Please contact us directly via [email protected] so that we can send you test versions to locate this bug.

[UserDuser]

I'm using a 5D Mk II. My trial version of Helicon Focus is said to include "Remote", yet I see no controls, nor menus, for anything pertaining to Remote. On the other hand, the Beta of Remote does now open without crashing, apparently because I no longer have a USB extension cord connected, but only the basic connection. There, in Beta of Remote, I have had success.

I have emailed support as requested.

Thanks

[Stas Yatsenko]

Hello John,

Thanks for your report. So the problem was with extention cable? You are right, we will integrate Helicon Remote into Helicon Focus application by adding a button in the toolbar and placing this application into Helicon Focus package.