Unable to connect Nikon Z50II to Helicon Remote

[firmcameraman]

Hi everyone,

I’ve been using Helicon Remote for years with my Nikon D850 and Nikon Zfc without any issues. I recently upgraded to a Nikon Z50II, but I can’t get it to connect to Helicon Remote at all. Every time I try, I get the message: “z50_2 is an unsupported camera model.”

What’s confusing is that the Z50II is listed as a supported camera on the Helicon Remote website, and I’m running version 4.5.3.W, so the software should be up to date.
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Is there anything in the camera settings or menus that I need to adjust for the Z50II to be recognized? Has anyone else run into this problem?

Thanks in advance for any help.

[Catherine]

Hi,
Please install the new version of Helicon Remote from our website, this problem is fixed now: https://www.heliconsoft.com/downloads/HeliconRemote.exe