Helicon Soft Forum

Hi. What is the reason for the warning text that appears when I save a stacked image in tif format?

"Save image
Failed to write image metadata: C:/AAArode/Temp/
AO0A7393.CR3: The file contains data of an unknown image type
Last error: 0"

Windows 11 and canon r6 mk2 raw file
Helicon Focus 8.3.1.1

Thanks for help.

Hello,

Metdata (EXIF) cannot be transferred from CR3 to TIFF files, so you get this warning. The files are still saved, but no EXIF in them. Solutions:
1. Save the result to DNG.
2. Export your CR3 files as DNG if you're using Capture One or Lightroom.
3. Use Helicon Focus 9 Beta, but I recommend waiting until it goes out of beta and using the other workarounds until then.