Support for Connecting to a Canon R7 via Wireless

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egspen
Posts: 2
Joined: 14.06.2026 22:52

Support for Connecting to a Canon R7 via Wireless

Post by egspen »

So I've gotten EOS Utility 3 to work with the Camera, and Helicon Remote via USB - But I cannot seem to get the utility to finish connecting.

I even see the Camera show up under network settings, but we can never finish a handshake, the camera eventually errors out with a Error 11.

I'd open a bug report but I see this is currently not a supported configuration.

Is there a way to make this work anyway, or some glimmer that this will become a supported combo?

Wireless despite being 2g would give me a lot more flexibility in many situations.
egspen
Posts: 2
Joined: 14.06.2026 22:52

Re: Support for Connecting to a Canon R7 via Wireless

Post by egspen »

Apparently this applies to the Helicon Remote via Android. Not just MacOS.

I got it to pair exactly once, no more. No error messages like with the desktop version, or at least nothing bubbling up to me.
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Catherine
Posts: 1872
Joined: 29.04.2019 23:38

Re: Support for Connecting to a Canon R7 via Wireless

Post by Catherine »

It is supported. Do not use the Canon EOS Utility and make sure it's not running before you start Helicon Remote.
Make sure to select the Smartphone mode when configuring Wi-Fi in the camera. Do it always, regardless of whether you will be connecting from an actual smartphone (Android/iOS) or from Windows/Mac.

Connect your Android to the camera's Wi-Fi network, and if the app doesn't connect in 10-15 seconds, send a bug report: menu - Feedback - Report a bug. Note that you need Internet access for this, so disconnect from the camera's Wi-Fi first.
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