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canon 7d - camera not detected?

Posted: 26.03.2011 23:02
by alibaba22
hi, i just upgraded to the 5.1.29 because i wanted to test the Helicon remote funcions.
i have a 7D connected, but the Helicon Remote sotware does not recognise that thre is a connected cam.
any solution?
thanks

Re: canon 7d - camera not detected?

Posted: 27.03.2011 19:44
by Stas Yatsenko
Please send us ([email protected]) Helicon Remote logs (see menu\Preferences\Tools)