Paid but software assumes I haven't

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sanfairyanne
Posts: 2
Joined: 15.04.2012 21:54

Paid but software assumes I haven't

Post by sanfairyanne »

I just bought Helicon Lite and put the activation code in correctly, it was accepted but the program assumes I'm still on the free trail. Also I notice it's not been able to process the image anyway. This is a stack of 5 images and I used a reflector to bounce in light into a cave, the light changed slightly from image to image. Should this create a problem?
I normally just process focus stacking in Photoshop but CS5 couldn't do it either, although it made a better success that Helicon.

Any advice would be much appreciated.
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Stas Yatsenko
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Joined: 06.05.2009 15:05
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Re: Paid but software assumes I haven't

Post by Stas Yatsenko »

Lite license does not allow to run program in 64 bit mode. I think that is why you see trial mode watermark. Please restart the program in 32 bit mode (Helicon Focus menu\File) and see if this helps. If you have troubles with this stack, please upload it to our server (as described at http://www.heliconsoft.com/ftp.html) and we will see what is going wrong.
sanfairyanne
Posts: 2
Joined: 15.04.2012 21:54

Re: Paid but software assumes I haven't

Post by sanfairyanne »

Thanks I'll get on to that as soon as I have time.
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