Compatibility with the Canon 5D MarkIII

[supercc 2008]

Hi There,

Is the Remote Helicon is compatible with the new Canon 5D markIII ?

Thanks

[Stas Yatsenko]

We have no confirmation from our users about compatibility with 5d3 yet. Still there are good chances it is. You are welcome to download the program and test it yourself.

[RzB]

It seems to be working for me - I'm only using the trial version at the moment.

I have done very little testing but it seems OK after an initial glitch where the "small" focussing steps were not working correctly.

Restarting seems to have fixed that.

Using Win 7 64bit.

RzB

[RzB]

Using Windows 7 64bit - Canon 5D MkIII & 7D - Helicon Remote 2.4.4
System i7 930, 12G Ram, 128 SSD System drive.

Ahh... I seem to have spoken too soon

I am unable to switch off Live View.

Also, when I close the window Helicon Remote hangs and doesn't close.

I have tested on the 7D and it works OK, so it looks like a 5D MkIII problem.

RzB

[Stas Yatsenko]

Hang upon exit is a known problem, we're working on it. One way to avoid it is turn camera off first and then exit Remote.
As for the problem switching live view off - please reproduce it and send a bug report from within Remote.

[RzB]

OK - will send something later this evening.

RzB

[RzB]

OK - will send something later this evening.

RzB

Failed! Apologies - a bit busy. I'll try again this evening....

[RzB]

OK - will send something later this evening.

RzB

Failed! Apologies - a bit busy. I'll try again this evening....

OK - Done - Bug report winging it's way to you.

One thing I forgot to add was camera firmware version - it's 1.0.7 - which is not the latest version I now realise.

I'll update and try again but it will be a while because I'm just about to reinstall windows on my main machine:-(

RzB

[Stas Yatsenko]

We are investigating this problem, but we don't have a fix yet.