Does anything function as promised?

[jll]

I downloaded the program on my desktop and activated - but I can't carry my desktop around so downloaded to Toshiba Satellite laptop and activated. Remote freezes every time I plug in my supported camera. Remote recognizes the camera and freezes. So I downloaded to Mac Air. Can't activate even though it says I can have it on 4 computers!! The beta program will install and functions but I can't activate. Version 4 downloads but every time I try to install and start it says the program is damaged. I can't believe this program is behaving so poorly and not at all as promised.

[Stas Yatsenko]

Version 4 is very old and probably isn't supposed to run on Mac OS X 10.9.
As for registration error - does it show any error message? Does it offer to send a bug report?
As for the app freezing on Android - that sounds like a conflict with another camera-related program. Do you have any? Try this: exit Helicon Remote if it's running, plug the camera in, close any pop-up messages and apps that launch automatically upon camera connection, and then run Remote.

[jll]

Stas
Thank you for your response, and the excellent support provided by you and Alex throughout the day today to resolve both my activation issues and the freeze-up issues. I have renewed faith in working with you in the future should I have further issues!
J