Search found 3851 matches

by Stas Yatsenko
29.04.2019 13:18
Forum: Helicon Focus: Support
Topic: Picture disappears in HF 7.5.x
Replies: 6
Views: 2101

Re: Picture disappears in HF 7.5.x

No, any JPEG images doesn't cut, I can't reproduce the issue (and there's no way we would miss something so easily reproducible during pre-release testing). Just tried it again on two computers with different GPU vendors (Intel and Nvidia). Maybe there's some extra action or extra settings that trig...
by Stas Yatsenko
29.04.2019 12:41
Forum: Helicon Remote
Topic: File increment does not rollover, causes Preferences to beachball
Replies: 1
Views: 1440

Re: File increment does not rollover, causes Preferences to beachball

Thanks for the detailed report. We've fixed this already in the version 3.9.8 which is available on our website: https://www.heliconsoft.com/downloads/HeliconRemote.dmg 1000 is not a hard limit, you can configure it. For example, if you want it to go to 9999, that's 4 decimal position and you can sp...
by Stas Yatsenko
26.04.2019 15:36
Forum: Helicon Focus: Support
Topic: Picture disappears in HF 7.5.x
Replies: 6
Views: 2101

Re: Picture disappears in HF 7.5.x

Please upload your stack to our server (as described at https://www.heliconsoft.com/ftp-server/) and we will see what is happening.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.
by Stas Yatsenko
26.04.2019 15:27
Forum: Helicon FB Tube
Topic: Speed of FB Tube vs Helicon Remote
Replies: 7
Views: 2564

Re: Speed of FB Tube vs Helicon Remote

Yes, we have customers who use the tube with remote shutter releases, remote timers, intervalometers.
by Stas Yatsenko
25.04.2019 12:21
Forum: Helicon Focus: Macro
Topic: Focus Stacking with 3 subjects in image
Replies: 6
Views: 2063

Re: Focus Stacking with 3 subjects in image

Yes, it will work fine. Even though I would suggest to move focus in a regular step to mimic automated focus bracketing. This way you will be sure that all parts of objects are covered and you do not miss anything. Also, have a look at Helicon FB Tube (https://www.heliconsoft.com/heliconsoft-product...
by Stas Yatsenko
24.04.2019 15:10
Forum: Helicon Focus: Macro
Topic: Focus Stacking with 3 subjects in image
Replies: 6
Views: 2063

Re: Focus Stacking with 3 subjects in image

If you use camera autofocus to focus on different subjects in the scene, please make sure that you are using methods A or C which do not require consecutive focus movement. In general we suggest to use focus bracketing to continuously move focus from foreground to background (or vice versa). Focus b...
by Stas Yatsenko
24.04.2019 12:41
Forum: Helicon Remote
Topic: Focus bracketing, D850, only takes one photo
Replies: 1
Views: 1192

Re: Focus bracketing, D850, only takes one photo

Yes, that's the issue, the program couldn't calculate the DOF so it couldn't calculate the number of shots based on that. The only reason why it happens is that it's missing either aperture or focal length information. Both are provided by the camera in real time based on what the lens reports, so I...
by Stas Yatsenko
22.04.2019 17:05
Forum: Helicon FB Tube
Topic: Speed of FB Tube vs Helicon Remote
Replies: 7
Views: 2564

Re: Speed of FB Tube vs Helicon Remote

Initially the main idea behind the tube was providing possibility to shoot a stack at a high speed, it's been initialy intended for handheld shooting and shooting in the field. This doesn't mean that it doesn't work for in-studio shooting, but the tube does not control the camera, therefore it canno...
by Stas Yatsenko
18.04.2019 10:07
Forum: Helicon Focus: Support
Topic: HF 7.5.1 freezing
Replies: 1
Views: 1228

Re: HF 7.5.1 freezing

Please try the latest release of Helicon Focus 7.5.3:
https://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
18.04.2019 09:27
Forum: Helicon FB Tube
Topic: Tube not working with Huawei P20 (resolved)
Replies: 6
Views: 1790

Re: Tube not working with Huawei P20

With the cable being plugged in, please go to Sound quality and effects in the phone settings, turn off Dolby Atmos and set Equalizer to None or Normal. We are checking it now of P20 and it works fine, so it should be something about the phone settings. Equalizers, amplifiers affect the signal and c...
by Stas Yatsenko
17.04.2019 12:54
Forum: Helicon Focus: Support
Topic: Focus-stacked Panorama
Replies: 1
Views: 1096

Re: Focus-stacked Panorama

If you follow your workflow, each focus stack is independent from others, so you can choose focus points as you like (use method A or C if focus changes are not sequential). As to aperture, it should be calculated with any depth of field calculators. I would recommend to rotate focusing ring by an e...
by Stas Yatsenko
17.04.2019 11:22
Forum: Helicon Remote
Topic: Focus pints off with canon 5dsr
Replies: 1
Views: 1211

Re: Focus pints off with canon 5dsr

First of all, go to the camera body settings, disable quick review / image review (not sure of the exact name in your particular camera) and see if that helps.
by Stas Yatsenko
16.04.2019 14:05
Forum: Helicon Focus: Support
Topic: Saving stack map
Replies: 1
Views: 1009

Re: Saving stack map

You can save project now. Mostly it is done so that you can continue retouching after quitting the program.
by Stas Yatsenko
15.04.2019 16:11
Forum: Helicon Remote
Topic: Does Not Work With Canon 5Ds Mk III
Replies: 0
Views: 1725

Re: Does Not Work With Canon 5Ds Mk III

Canon 5D Mk III is fully supported. It's difficult to guess which one of a couple potential root causes for this problem is in play here based on such a concise description, but I'd say there is a conflict with some other camera-related software. This is especially plausible if you're on Mac, which ...
by Stas Yatsenko
15.04.2019 15:52
Forum: Helicon Focus: Macro
Topic: My first try was useless
Replies: 6
Views: 2294

Re: My first try was useless

Legacy method B produces better results (you can enable it in Preferences). But we would suggest to set smaller aperture to minimize blurring of out of focus areas because now you can see optical artifacts which no software is able to completely overcome.